NEKOHUGZ After Sales Warranty
Allow 7 Days 1 time exchange But NO Refund!
All item cover 1 Months After Sales Service!
Cover:
1. Manufacturing defects
2. Polishing Service (silver jewelry only)
3. Repair Lost Stone/ Crystal
4. Repair Broken chain/ clasp
NOT Cover:
1. Abusive Wear
2. Re-plating
3. Scratches Repair
Tips: Jewelry Care *prevent abusive wear
1. Remove jewelry before any task that involves chemicals (including swimming, bath, washing dishes & clothes, applying makeup, spraying perfume, using hairspray, gardening, and car maintenance).
2. Jewelry should not be left to soak in water. To avoid spotting, it is important to dry your jewelry immediately after washing.
3. Put on jewelry last when dressing and take off first when undressing.
4. Prevent scratching or tangling of jewelry, always store pieces separately.
5. Wipe your jewelry with a cleaning cloth (will be provide) before storing can keep your jewelry looking beautiful. Note: Excessive cleaning and polishing may fade the jewelry layer.
6. Store in clean, dry, soft container, such as a jewelry box/ sealed bag. Proper care ensures jewelry’s longevity.
Whatsapp/ SMS: 96146914
Email: Nekoohugz@gmail.com